Frequently Asked Questions
What are the operating hours of Big N All Nursery?
Big N All Nursery is open from Monday to Friday, 8:00 AM to 6:00 PM.
What age groups do you accept?
We accept children from 8 months to 4 years old.
What is the staff-to-child ratio?
Our staff-to-child ratio varies by age group: Infants (8-24 months): 1:3, Toddlers (2-3 years): 1:4, Preschoolers (3-5 years): 1:8
How do I enroll my child at Big N All Nursery?
You can start the enrollment process by filling out the contact form on our website or by visiting our nursery. After submitting the form, we will contact you to schedule a tour and discuss the next steps.
Is there a waiting list?
Depending on the age group and current enrollment, there may be a waiting list. We encourage early application to secure a space for your child.
What are the Nursery fees?
Nursery fees vary depending on the age of your child and the schedule you choose. Please contact us for the most current fee schedule.
Are there discount/funding schemes we can apply for?
Yes, we offer the free funding scheme schemes which are currently available. Please contact us for more details on how to apply.
How do you communicate with parents?
We communicate with parents through regular newsletters, daily reports, and parent-teacher meetings.
How do you handle emergencies?
We have an emergency preparedness plan in place and conduct regular drills for fire, floods, and other potential emergencies. Our staff are trained to respond quickly and efficiently to ensure the safety of your children.
What health and safety measures are in place?
The health and safety of our children is our top priority. We have strict protocols for cleanliness, hygiene, and safety, including regular sanitisation of toys and surfaces, secure entry systems, and CPR and first-aid trained staff.
What is your sick child policy?
If your child is sick, we ask that you keep them at home until they are symptom-free for at least 24 hours. If a child becomes ill while at the nursery, we will contact the parents immediately to arrange for pickup.
What curriculum do you follow?
We follow a play-based, child-centered curriculum that promotes learning through exploration and discovery. Our curriculum includes activities in language development, math, science, arts, and physical education.
What activities are included in the daily schedule?
Our daily schedule includes a variety of activities such as circle time, outdoor play, storytime, arts and crafts, music and movement, and quiet/nap time.
Do you provide meals and snacks?
Yes, we provide nutritious meals and snacks throughout the day. We offer breakfast, lunch, tea, and two snacks. Our menu is designed to meet the dietary needs of young children and follows healthy eating guidelines.